At tmt, your privacy is taken seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have as a player based in the Philippines.
A clear breakdown of the personal data tmt gathers and the purpose behind each category.
When you register on tmt, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification. This information is required to confirm that you meet the minimum age requirement of 21 years under Philippine law and to prevent duplicate accounts. We also collect your preferred username and password in encrypted form — we never store passwords in plain text. Your identity data is used exclusively for account management, regulatory compliance, and fraud prevention. It is never shared withthird parties for marketing purposes without your explicit consent.
To process deposits and withdrawals in Philippine pesos, tmt collects payment method details such as e-wallet account references, bank account numbers, and transaction records. We do not store full card numbers or CVV codes on our servers — all sensitive payment data is handled through encrypted payment gateways that comply with industry security standards. Transaction history is retained for a minimum of five years to satisfy anti-money laundering obligations under Philippine regulations. This data is used solely to process your financial requests, investigate disputes, and meet our legal reporting requirements. If you have questions about a specific transaction, our support team can assist you at any time.
tmt records your gameplay history, including the games you play, bet amounts, session durations, win and loss records, and bonus usage. This data helps us personalise your experience, recommend relevant promotions on the Promotions page, and monitor for signs of problem gambling in line with our Responsible Gaming commitments. Gaming activity data is also used to resolve disputes, verify bonus eligibility, and generate the account statements you can request at any time. We analyse aggregated, anonymised gameplay data to improve platform performance and game selection. Individual gaming records are never sold or disclosed to third parties outside of legal obligations.
When you access tmt through a browser or the mobile app, we automatically collect technical information such as your IP address, device type, operating system, browser version, and session timestamps. This data is used to optimise the platform for your device, detect suspicious login activity, and maintain the security of your account. We may also collect approximate location data derived from your IP address to verify that you are accessing the platform from within a permitted region. No precise GPS location is collected without your explicit permission. Technical data is retained for security audit purposes and is reviewed only when investigating account anomalies or potential fraud.
Philippine data privacy law gives you meaningful control over your personal information. Here is what you can request at any time.
You may request a copy of all personal data tmt holds about you at any time. We will respond within 15 business days and provide the information in a clear, readable format. This includes your account details, transaction history, and any communications we have on file.
If any of your personal information held by tmt is inaccurate or out of date, you have the right to request a correction. You can update basic details such as your contact number and email address directly from your account settings. For identity document corrections, please contact our support team with supporting documentation.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. Note that transaction records and identity verification data must be retained for a minimum period under Philippine anti-money laundering law, even after account closure. We will inform you of any data that cannot be deleted and the reason why.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you opt out, tmt will stop sending promotional communications to your registered contact details. You can manage your communication preferences from your account dashboard or by contacting our support team directly.
Where technically feasible, you may request that tmt provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service. This right applies to data you have actively provided to us, such as your account profile and transaction history. Requests for data portability are processed within 30 business days.
If you believe tmt has not handled your personal data in accordance with applicable Philippine privacy law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact our support team first so we can attempt to resolve the matter directly and promptly before escalation becomes necessary.
tmt uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform so we can improve the experience. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most used and where players encounter difficulties, allowing us to prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or share cookie data with external ad networks. For a full list of the cookies we use and their purposes, please visit the FAQ page where our support team can provide further detail.
Quick answers to the questions Philippine players ask most about how tmt handles personal data.
No. tmt does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is shared only with service providers who are contractually bound to process it solely on our behalf — such as payment processors, identity verification partners, and platform infrastructure providers. All third-party partners are required to maintain data security standards equivalent to our own. We may also disclose data to regulatory authorities or law enforcement agencies when required by Philippine law, but this is done only when legally obligated and never for profit. If you have concerns about a specific data-sharing arrangement, our support team can clarify the details.
Retention periods vary depending on the type of data. Account profile information is kept for as long as your account remains active and for a period of five years after closure to meet regulatory requirements. Transaction and financial records are retained for a minimum of five years under Philippine anti-money laundering regulations. Gaming activity logs are kept for three years for dispute resolution and responsible gaming monitoring purposes. Technical and device data used for security purposes is retained for up to 12 months. Once the applicable retention period expires, data is securely deleted or anonymised so it can no longer be linked to you as an individual.
If you suspect that your tmt account has been accessed without your authorisation, you should change your password immediately and contact our support team so we can place a temporary security hold on your account while the situation is investigated. Our security team will review recent login activity, device access logs, and transaction records to determine whether any unauthorised action has taken place. If a data breach affecting your personal information is confirmed, tmt will notify you within the timeframe required by Philippine data privacy law and provide guidance on the steps you should take. You can also visit the FAQ page for general account security tips. Keeping your contact details up to date ensures we can reach you quickly if we ever need to alert you to a security concern.
tmt is built for players in the Philippines who expect both great entertainment and genuine data protection. If you have any privacy questions, our team is ready to help.